FAQs

1. What’s on offer here and how does it work?

This is a social media training course that will take you through Brightspark Academy's tried-and-tested method for social media success.

This is a method that is proven to get results. All you have to do is follow the instructions and you will succeed at social media, avoid rookie mistakes, and be the hero in your team for social. Isn't that what we all want? To be the hero?

“Social Media Like A Pro” is designed for:

  • Business owners like James who know they need to do social media, but don’t have enough time or resources.
  • Marketers like Theresa who are doing social media, but need some support to keep updated with all the changes.
  • Corporations who need to get teams using social, but can't afford to take the time off to get started. Check out Ingrid’s story here.

‘If you want to be sure of what you’re doing within social media and to get the results you need, I would definitely recommend the course.’ Ingrid Hansgaard, Project Manager, Omoma.com




2. How long does it take to complete?

There are 10 modules (and a couple of bonus modules). Each module contains a number of snack-sized videos ranging from 3 minutes to 15 minutes.

Total length of all training videos: approximately 6 hours.

  • You can watch all of the videos and develop and implement your social media plan once complete.
  • Or - what most people are doing - watch a couple of videos and apply the knowledge in one week. Then come back the following week and do some more. If you take this approach, you'll be finished the course in about 4-6 weeks.

One of the things you’ll find different about this training is that you won't be willing it to be over.

It's not a course that has a piece of paper at the end of it. Because it’s so practical, you’ll be able to put things into practice right away, and get your own results. So you’ll be keen to come back and find out more.

People who have completed this course have done it because they want to develop an edge on social media, increase their knowledge, and stay up to date. They want to move their businesses forward with social media. They care - about their own success, and that of their business.


3. Is there a time limit to completing the course?

No. Once you’ve paid for the course, it’s all yours. You don’t have to pay a subscription, and you don’t have to pay for updates. The content will always be there for you and will always be up to date.

Things change quickly in social media and it’s our job to keep you informed! When you sign up for the course, you also become a member of the group, and that’s where we share the latest developments that are relevant for you, before converting that new material into module updates.


4. Couldn't I just learn all this stuff myself on YouTube or Google?

You could, but…

Let me ask you this: do you have the time to read every single thing - the good and the bad - and to distill it down into techniques that will work for you?

Who does that? Well I do.

That's my job. My role is to stay on top of all the latest changes and new features across all of social media. If this is your first time reading, you can find out all about me here on my Brightspark website, which is the longest running digital marketing blog in Ireland. I've been running my successful digital marketing business since 2003, and what I have learned is that when you invest in yourself, it significantly helps you to up your game, raise the stakes and position you to earn more money.

“What we got was specific learning, definitive templates to work from, practical advice, guru-like guidance. Everything we needed to put the theory into reality & plans.” Roisin Gilroy, St Canice’s Credit Union


5. How is the course structured?

There are 3 parts:

  • Videos - high quality, easy to watch, no monotonous voice over slidedeck here.
  • Downloads - step-by-step instructions on how to get up and running, tools you need, and templates to get you there.
  • Private members group - where we post and share answers to all the questions. Our responses to all the latest changes on social media posted here.

6. What if I'm not happy with the course?

If you haven’t succeeded by the time you’ve watched the videos, followed the instructions, joined the group chat, you are of course welcome to your money back!

We stand behind the quality and depth of our course and offer a 30 day money back guarantee.

7. What about any updates? Will I get those?

Yes. Once you sign up, you will get free access to the latest training modules as soon as they become available. We want you to succeed and we will be delighted if you are as enthusiastic about new training modules as we are!

Technical FAQs

How can I access the videos?

You can watch the videos from any device - desktop, tablet or mobile. And it’ll look just as good on Android as on iPhone. That’s a promise!

The video isn’t playing - help!

Check out this support post covering the most common reasons for video not playing.

Can I go back over each section as I view them?

Yes. You can watch as often as you like, and when you return to a section, the video will start where you left off.